Private Bank Associate (PBA) - Trust
Company: Disability Solutions
Location: Providence
Posted on: April 20, 2024
Job Description:
Job Description:Private Bank Associate (PBA) - TrustAt Bank of
America, we are guided by a common purpose to help make financial
lives better through the power of every connection. Responsible
Growth is how we run our company and how we deliver for our
clients, teammates, communities and shareholders every day.One of
the keys to driving Responsible Growth is being a great place to
work for our teammates around the world. We're devoted to being a
diverse and inclusive workplace for everyone. We hire individuals
with a broad range of backgrounds and experiences and invest
heavily in our teammates and their families by offering competitive
benefits to support their physical, emotional, and financial
well-being.Bank of America believes both in the importance of
working together and offering flexibility to our employees. We use
a multi-faceted approach for flexibility, depending on the various
roles in our organization.Working at Bank of America will give you
a great career with opportunities to learn, grow and make an
impact, along with the power to make a difference. Join us!Job
Description:
- Actively support Client Teams in delivering consistently
high-quality banking credit, trust, fiduciary, and/or investment
services to Private Bank clients. The trust focused PBA -
- Works with Trust Officer(s), responsible for managing a book of
fiduciary/trust relationships, to meet client needs and
expectations
- Performs servicing and account maintenance activities, which
are primarily trust/fiduciary-related that include PACE/Trust Web
accounting transactions, deposits/transfers, etc.
- Support fulfillment of clients' needs and expectations across
all products and serve as a "triage" point for specialists and
service centers including but not limited to account setup,
monitoring and maintenance (overdrafts, fraudulent activities,
etc.), wire processing, business and credit card applications,
foreign currency orders, credit and lending
- Coordinate with specialists including Trust, Family Office,
Investments and Custody officers as well as centralized service
centers to deliver an integrated service to the client and identify
and resolve issues in an effective and timely manner
- Initiate and monitor client onboarding including account
opening and asset transfer; handle client inquiries related to the
on-boarding process; KYC refresh and ongoing requests, digital
engagement and fulfillment
- Interact with client to complete necessary transactions (e.g.,
deposits, money movement, transfers, etc.) & account
maintenance
- Manage and execute client transactions with respect to business
and individual Bank, credit, and investment products (may be
performed by service center at PBA's request based on transaction
type). Ensure transactions are completed within audit and
compliance standards as well as timely execution.
- Participate in Client Management Process (CMP) activities
including supporting delivering a branded client experience and
meaningful interactions
- Develop referrals for credit and Bank products
- Support Client Team in all sales support and administrative
functions as needed including pipeline reporting, marketing and
business development, client/prospect presentations, expenses,
printing, faxing, calendar & email management, client events,
communication and travel & entertainment reservations
- Ensure adherence to all internal policies and compliance to
legal and regulatory requirements including client
verificationQualifications:
- Minimum of 1-3 years of experience with a financial institution
focusing on client service and sales
- Ability to successfully complete assessment of critical
skills
- BS/BA degree in Business, Finance or Economics desiredShift:1st
shift (United States of America)Hours Per Week: 40
Keywords: Disability Solutions, Brockton , Private Bank Associate (PBA) - Trust, Accounting, Auditing , Providence, Massachusetts
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