Associate Billing Representative - National Remote
Company: Optum
Location: Hartford
Posted on: May 12, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
This position is full-time, Monday - Friday. Employees are required
to work during our normal business hours of 8:00am - 4:30pm CST. It
may be necessary, given the business need, to work occasional
overtime.
We offer 4 weeks of on-the-job training. The hours of training will
be during our normal business hours.
You'll enjoy the flexibility to telecommute* from anywhere within
the U.S. as you take on some tough challenges.
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Primary Responsibilities:
Assist customers with payment processing, invoice explanation,
payment due dates and billing questions
Assist with follow up on claim denials while contacting insurance
companies
Contact customers by phone or in writing to verify data, apprise of
billing issues as well as assist with resolution for outstanding
balances
Maintain timely, accurate documentation for all appropriate
transactions
Maintain payment status and billing records through corrections
-and adjustments
Consistently meet established productivity, schedule adherence, and
quality standard
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of medical collections and / OR medical billing
experience
1+ years of experience working with insurance companies on denied
healthcare claims
Computer skills, including working knowledge of Microsoft Windows
and navigation, mouse and keyboard skills
Ability to work Monday - Friday, during our normal business hours
of 8:00am - 4:30pm CST, including the flexibility to work
occasional overtime, based on the business need
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Preferred Qualifications:
Experience navigating insurance portals
Familiarity with HCFA 1500 claim form
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Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if
applicable)
Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet service
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*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
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The hourly range for this role is $16.00 to $28.85 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
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Application Deadline: This will be posted for a minimum of 2
business days or until a sufficient candidate pool has been
collected. Job posting may come down early due to volume of
applicants.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Brockton , Associate Billing Representative - National Remote, Accounting, Auditing , Hartford, Massachusetts
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