Account Manager II
Company: FM
Location: Norwood
Posted on: March 31, 2026
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Job Description:
Job Description: Established nearly two centuries ago, FM is a
leading mutual insurance company whose capital, scientific research
capability and engineering expertise are solely dedicated to
property risk management and the resilience of its
policyholder-owners. These owners, who share the belief that the
majority of property loss is preventable, represent many of the
world’s largest organizations, including one of every four Fortune
500 companies. They work with FM to better understand the hazards
that can impact their business continuity to make cost-effective
risk management decisions, combining property loss prevention with
insurance protection. Overview FM has an immediate opening for an
Account Manager II to work in the Chemical Operations office in
Norwood, MA. Duties P erform insurance servicing and underwriting
activities on existing accounts and for underwriting of new
business. Responsible for overall account team strategic direction.
Serve as key/primary interface with clients/brokers on all aspects
of the account including insurance products and services,
engineering and claims services. Maintain a profitable book of
business by effective use of sales techniques, client
relationships, risk assessments, application of sound underwriting
principles and creative use of underwriting resources. Ensure
premium growth by retaining existing clients through value added
service, by selling additional product lines and by establishing
equitable terms and conditions on new accounts introduced by sales
executives. Ensure policies accurately reflect both the insured and
FM's intent of coverage. Provide professional advice and
consultation to all clients on insurance coverages and risk
management matters, making them aware of the benefits derived from
various products and services offered by FM. In conjunction with
Account Engineers, establish risk improvement priorities and
support efforts to obtain client compliance with loss prevention
recommendations. Protect FM's assets through creative use of
company underwriting programs and adherence to published guidelines
which include: Linesetting Techniques, Judicious Purchase of
Reinsurance (where warranted), Timely Issuance of Binders and
Policies, Catastrophe Aggregate Analysis, M.F.L. Analysis and Cross
Liability Checks. Collect outstanding premium balances in a timely
manner to meet Operation's goals and objectives. Maintain necessary
licensing and continue to update knowledge of underwriting
guidelines, policy forms, loss prevention practices, and insurance
industry developments. Provide strategic direction to the overall
FM account team, ensuring that the Account Business Plan is
implemented effectively and efficiently. Must maintain (or obtain
within 90 days) a state of MA Insurance Producer License in
Casualty and Property after onboarding. Qualifications: Requires
Bachelor’s degree in Chemical Engineering, Fire Protection
Engineering, Risk Management or related field, and 3 years of
experience in any job title/occupation/position involving servicing
or underwriting large property accounts in the insurance or
reinsurance industries. Experience specified must include 3 years
of experience with each of the following: Chemical industry
processes including fire and explosion risk hazards; Property
insurance and forms; Financial statements; General loss prevention
engineering terms and concepts; M.S. Office (Word, Outlook,
PowerPoint and Excel); Risk identification and quantification,
including interdependencies and business impact; evaluating natural
hazards and associated fire perils hazards; Providing clients with
customized engineered protection solutions to minimize exposures;
prioritizing exposures on a location basis, and classifying
facilities by insurance requirements as highly protected risk or
non-highly protected risk. Requires up to 40% domestic and
international travel. Internal Referrals for this position are
eligible for the Employee Referral Program. Employer: Factory
Mutual Insurance Company Work Location: 1175 Boston Providence
Turnpike, Norwood, MA 02062 Hours: M-F, 40 hours/week Salary:
$123,926 to $178,470/year
Keywords: FM, Brockton , Account Manager II, Accounting, Auditing , Norwood, Massachusetts
