the smart solution for Brockton jobs

Collections Associate

Company: W.B. Mason Company, Inc
Location: Brockton
Posted on: January 16, 2019

Job Description:


Requisition ID 2018-2226
Position Type Full Time
Shift Type First Shift
Category Accounting/Finance


An interesting and challenging opportunity awaits you. W.B. Mason is a company rich with history and for over 100 years has been driven to satisfy the customer. We are the largest independent distributor of office products in the United States, employing over 1700 people, operating in 11 states and growing! We provide office supplies, foodservice products, furniture and printing solutions at amazingly low prices, with guaranteed free delivery and outstanding personal service to our customers. Quality, integrity, honesty and dependability are what WB Mason customers expect and these same characteristics are what we look for in our employees. If you want to be part of a growing company and are looking to achieve great things, you have come to the right place.

The Collection Specialist will report directly to the Regional AR Supervisor. The candidate must be very flexible and highly committed to quality, customer service, teamwork and supporting Company and department goals in a fast-paced high-volume environment.


Essential Duties and Responsibilities

The responsibilities of a WB Mason Credit & Collection Specialist include:

  • Determining each customer's credit worthiness, and their ability to pay what they owe, when reviewing and/or approving orders, and when preparing to collect overdue receivables.
    • Steps include checking publicly available information (the customer's social media, the news section of their website, and information available through simple search engine exploration), using credit evaluation tools such as Cortera or Lexis Nexis, and assessing existing account history with W.B. Mason Company.
    • Establishing or maintaining credit limits to maximize sales and minimize losses.
    • Reviewing weekly aging reports, as well as each account, in order to determine the best way to approach the customer for overdue payments.
    • Evaluating and discussing delinquent accounts with Supervisors or Managers in order to establish an action plan to limit potential losses
    • Responsible for monitoring and maintaining assigned customer accounts including collection calls, account adjustments, small balance write-offs, customer reconciliations, and processing customer refunds.
    • Accountable for reducing delinquent dollars for assigned accounts
    • Enlisting the efforts of sales and senior management when necessary to accelerate the collection process
    • Must communicate and follow-up effectively with sales regarding their customer accounts on a timely basis
    • Establishing and maintaining effective and cooperative working relationships with other collectors, sales, and customer service

      Knowledge, Skills and Abilities

      • Associates Degree (at a minimum) preferred
      • 3-5 years of high volume corporate collections and credit experience
      • Strong attention to detail, goal oriented, analytical
      • Must be proficient with Microsoft Office applications including Excel, Word, and Outlook
      • Knowledge of Microsoft AX a plus
      • Exceptional written and oral communications
      • Ability to prioritize workload and be a self-starter
      • Effectively manage a high volume of credit holds, outgoing and incoming phone calls, and emails
      • Provide excellent and considerate customer service with an emphasis on maintaining an ongoing relationship
      • Participate in team planning meetings
      • Meet defined team goals and activity metrics


        Minimum Qualifications

        To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.

        Physical Demands

        The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry. The employee must regularly lift and/or move up to 25 pounds.


        Equal Opportunity Employer

        W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


        Keywords: W.B. Mason Company, Inc, Brockton , Collections Associate, Accounting, Auditing , Brockton, Massachusetts

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category

Other Accounting, Auditing Jobs

Sr. Manager Internal Audit
Description: Job Description The Internal Audit Senior Manager will report directly to a VP in Wilsonville, Oregon. This is a leadership role within the FLIR Audit team and this person will work closely in partnership (more...)
Company: FLIR Systems
Location: Billerica
Posted on: 01/17/2019

Description: Manage all banking and funds flow for global operations and subsidiaries Oversee all international funds flow and manage Fx exposure and yield Ensure that sufficient
Company: Globalization Partners
Location: Boston
Posted on: 01/17/2019

Tax Operations Analyst
Description: Job Summary Facilitate the implementation of plans and procedures for the collection and payment of withholding tax. Interpret federal and state withholding tax regulations as they relate to various withholding (more...)
Company: Harvard University
Location: Cambridge
Posted on: 01/17/2019

Senior Tax Consultant, Corporate Tax
Description: Are you a strategic and creative federal tax professional who likes solving complex federal tax issues across multiple jurisdictions and countries Do phrases like accounting for income taxes, tax (more...)
Company: Deloitte
Location: Boston
Posted on: 01/17/2019

SAP EWM - Senior Manager (Supply Chain)
Description: Are you looking for a career trajectory that few other organizations can offer in SAP What about access to a high-quality portfolio of businesses and clients with opportunities to work across capabilities, (more...)
Company: Deloitte
Location: Boston
Posted on: 01/17/2019

Strategic Financial Analyst and Budget Officer
Description: Job-Specific Responsibilities The Financial Analyst will conduct objective analysis of the financial performance of certain departments and centers with in HKS and developing an in-depth understanding (more...)
Company: Harvard University
Location: Cambridge
Posted on: 01/17/2019

Mergers and Acquisitions Accounting Consultant
Description: As a Mergers and Acquisitions Accounting Consultant, you will partner with our top tier clients to conduct research and provide guidance on IPO's, carve-outs, mergers and acquisitions, divestitures, revenue (more...)
Company: RGP, Inc
Location: Boston
Posted on: 01/17/2019

Business Banking Performance & Strategy Summer Intern - MBA
Description: Business Banking Performance Strategy Summer Intern - MBA-1900156 Description The Business Banking Division provides banking products/services to local businesses with up to 25MM in annual sales. The (more...)
Company: Santander Bank
Location: Boston
Posted on: 01/17/2019

Description: A minimum of 10 years of progressive accounting experience, including supervision of an accounting department Manage consolidation at month end and ensure Intercompany Balances are reconciled working (more...)
Company: Globalization Partners
Location: Boston
Posted on: 01/17/2019

Senior Finance Systems Analyst
Description: As the Finance Systems Analyst you play a key role in enabling a highly accountable and optimized finance operation. You will ensure our systems support the automation of key processes and tightly align (more...)
Company: Pega Systems
Location: Cambridge
Posted on: 01/17/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Brockton RSS job feeds