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Unit secretary

Company: Wingate Healthcare, Inc.
Location: Kingston
Posted on: May 28, 2023

Job Description:

Job Description

JOB PURPOSE: Unit secretaries assist in admission of patients, administer and maintain patient records and break down medical charts for record keeping. Administrative responsibilities include answering phones, making copies, scheduling appointments and maintaining supplies Responsible for communicating with the clinical staff to ensure all appropriate patient information is gathered.


  • Answers telephone calls in a professional manner.
  • Transcribes data, as authorized, onto appropriate forms.
  • Files reports into charts when indicated.
  • Make appointments and transportation arrangements for residents.
  • Collects, mails, tracks and files physician telephone orders.
  • Checks documentation for completeness and proper signatures.
  • Relays interdepartmental communication to appropriate personnel.
  • Collates admission packs and set up charts for new admissions.
  • Closes discharge charts per policy as directed by supervisor.
  • Maintains medical record in current order and thins record according to policy.
  • Maintains computer files/spreadsheets on a daily basis.
  • Maintains schedules for resident renewals/history and physical for the physicians.
  • Completes Audits as directed by supervisor.
  • Applies "5 Star" customer service approach in all aspects of job.
  • Actively supports Wingate's commitment to providing "5 Star" service on all quality objectives, with an emphasis on continual improvement.
  • Adheres to all company policies, procedures, and standards of conduct.
  • Reports to the appropriate managers any known or suspected violations of policy and procedures, regulations or standards of conduct.
  • Performs additional duties as assigned.


    • High School Graduate or GED required. Candidate preferably has some knowledge of medical terminology and/or medical record keeping.
    • Must be organized and detail oriented.
    • Must have good communication skills and the ability to read and write English.
    • Must be able to treat all material in a confidential manner.
    • Must be professional with staff, residents and visitors.


Keywords: Wingate Healthcare, Inc., Brockton , Unit secretary, Administration, Clerical , Kingston, Massachusetts

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