GMC Service Advisor
Company: Tulley Buick GMC
Location: Nashua
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Description: Job Summary:
Service Advisors listen to customer’s description of vehicle
issues, asks follow-up questions to better assess the problem,
inspects the vehicle on intake, determines the source of the issue,
and provides suggestions for the best way to fix the vehicle.
Essential Duties and Responsibilities: Generates pre-work order
information including warranty and customer contract; Responds to
customer requests regarding recalls and product information;
Prioritizes and controls comeback service orders; Repair order
documentation: complaint, cause, and correction; Schedules
appointments; Keeps customers informed about repair progress and
status; Performs other related duties consistent with the role;
this does not preclude management from assigning additional, though
unrelated, duties. Requirements: Valid Driving License; Acceptable
Driving Record; Excellent verbal and written communication skills;
Excellent time management skills; Excellent organization skills and
attention to detail. Tulley Advantage: Competitive Compensation;
Paid Time Off: Vacation Time | Personal Time | Holiday Time 401(k)
plan with dealer contribution; Employee Assistance Program (EAP);
Insurance: Medical, Dental, Vision, Accident Disability Coverage:
Short Term & Long Term Voluntary Life and AD&D Coverage;
Employer Paid Life Insurance Policy. Tulley Automotive Group, Inc.
is committed to attracting and retaining a talented and diverse
workforce that supports our culture of customer service and
automotive excellence. Tulley is a family-owned business and has
been a trusted name in the local business community since 1957. We
provide our team members with a variety of career opportunities
that promote personal growth & learning, work-life balance, and
equality. Equal Opportunity Statement: Tulley Automotive Group is
an equal opportunity employer! We are committed to creating an
environment that celebrates all of our individualistic differences
and provide an equal employment opportunity to all applicants and
employees within our organization.
Keywords: Tulley Buick GMC, Brockton , GMC Service Advisor, Customer Service & Call Center , Nashua, Massachusetts
