Assistant Manager
Company: Dunkin Donuts - Cadete Enterprises
Location: Brockton
Posted on: January 7, 2021
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Job Description:
This Dunkin' Donuts restaurant is independently owned and
operated under a franchise granted by DD Franchising LLC.You are
applying for work with a franchisee of Dunkin' Donuts, not Dunkin'
Brands, Inc., Dunkin' Donuts or any of their affiliates. Any
information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer. Franchisees
are independent business owners who are solely responsible for
their own employees and set their own wage and benefit programs
that can vary among franchisees.The Dunkin' Donuts trademarks,
logos and designs are trademarks of DD IP Holder, LLC. Used under
license.ASSISTANT MANAGERAssistant Managers support Restaurant
Managers in their efforts to develop a team of dedicated people
delivering great guest experiences and profitable top line
sales.Responsibilities Include:Team Environment - Promote a team
environment by fostering respect, providing coaching and feedback,
recognizing achievements, resolving employee concerns and
communicating effectively. Assist in the recruitment, selection,
and training of Crew Members and Shift Leaders as directed by the
Restaurant Manager. Support development of team members through
effective cross training, deployment, and delegation of
responsibilities. Hold team members accountable for their behavior
and performance, addressing concerns promptly.Operations Excellence
for Guest Satisfaction - Hold guests as highest priority and role
model exceptional guest service. Assist Restaurant Manager in
promoting an environment where there is a sense of urgency to
satisfy guests. Ensure Brand standards and systems are executed.
Monitor team performance to ensure quality, service, and
cleanliness standards are met at all times. Complete all required
training including ServSafe-- certification.Profitability - Drive
sales through effective execution of restaurant standards and
marketing initiatives. Delegate and lead processes to control labor
costs, food costs, and cash. Ensure the safety and security of team
and guests through a focus on preventative maintenance and
cleanliness. Work with Restaurant Manager to assess restaurant,
develop action plans to target opportunities, and implement plans
designed to achieve goals. Comply with all restaurant, Brand, and
franchisee policies.Qualifications:Skills
Keywords: Dunkin Donuts - Cadete Enterprises, Brockton , Assistant Manager, Executive , Brockton, Massachusetts
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