Third-Party Risk Management Senior Associate

Company: Santander Holdings USA Inc
Location: Middleboro
Posted on: August 6, 2022

Job Description:

Third-Party Risk Management Senior Associate

East Providence, United States of America

WHAT YOU WILL BE DOING

The Third-Party Risk Management Senior Associate represents the First Line of Defense and is responsible for partnering with Internal Controls to ensure strong internal controls capabilities and remediation of the internal control environment for the represented business line and/or functional area. The Senior Associate will maintain associated Program, Standard and Procedure documentation. The Senior Associate works to identify, assess and action various risks throughout the assigned business line by executing defined risk programs.

Specifically, within I.T. Third Party Management the Senior Associate partners with Vendor Management offices across entities to ensure governance and to capture evidence of vendor oversight from service managers. This evidence includes artifacts such as insurance documents, business reviews, exit plans and SLA monitoring.

The Senior Associate will review Quality Assurance (QA) evidence to ensure errors are not repeated across the portfolio but instead are proactively coached and improved. The Senior Associate will meet with business partners on a monthly basis to provide feedback and ensure QA is targeted to most relevant components of the vendor risk agenda.

Responsibilities:

• Maintain associated Program, Standard and Procedure documentation
• Facilitate and deputy chair monthly entity working party meeting
• Partner with 2nd line TPRM
• Coach and develop Tech TPM team
• Attend weekly risk forum and ensure any actions drivers related to TPRM are opened appropriately
• Support and co-ordinate all Regulatory, Audit and 2nd Line Reviews
• Analyzes documentation for evidence of successful and efficient performance
• Applies developing knowledge and supports the design, assessment, and/or administration of quality assurance programs, practices and policies
• Assists in the collection and initial analysis of data, preparation of business owner control surveys
• Conducts quality audits on all routine and complex transactions and correspondence to ensure proper processing according to established quality standards
• Develops training on policies and procedures concerning controls and risk management
• Independently conduct internal control testing including on-site observations, interviews with management and staff, analytical procedures and statistical/judgmental analysis and testing of data
• Interprets regulations affecting control standards with large degree of independence and suggests methods of updating policies and practices to address any risk concerns
• Leads operating process and internal control improvement initiatives
• Manages complex projects that involve working with businesses to improve controls to mitigate any deficiencies
• Partners with Internal Audit, Compliance, and/or Operations Management to share information and escalate issues as needed
• Provides thematic analysis of issues for business to identify emerging trends
• Reports audit results and determines corrective action plans, as necessary
• Reviews current policies and procedures to identify process gaps and opportunities for improvement
• Reviews, monitors and tests internal controls and procedures associated with products, services, customers and operations
• Through walkthroughs and testing, identifies possible internal control breakdowns and gaps and report them to management
• Works with the business to understand the controls currently in place to minimize risk
  Qualifications:
  • Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience
  • 5-9 years; Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience
  • Ability to build credibility with, collaborate with, and influence line of business executives
  • Ability to build internal and external networks of information resources within the risk management ecosystem
  • Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels
  • Ability to constructively work both independently and in collaborative environments involving all levels of management and employees
  • Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators
  • Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services
  • Excellent analytical and complex problem-solving skills
  • Knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management
  • Strong project management skills
  • Understanding of BSA/AML and OFAC regulations, regulatory expectations and industry leading practices
    Competencies:
    • Communicates in a timely and straightforward manner
    • Probes for additional information, clarifies assumptions and confirms agreed-upon actions
    • Keeps everyone involved informed about progress and issues
    • Communicates the importance and benefits of risk management to counterparts
    • Displays natural skepticism and curiosity to question the status quo and uncover issues
    • Adheres to a good root cause analysis process
    • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change
    • Provides assistance and coaches less experienced team members
    • Executes risk management process and procedures without management direction, and demonstrates awareness of expected results
    • Knows the relationship and impact of actions and results
    • Has an understanding of regulations impacting area supported
    • Follows through to meet commitments to others Takes responsibility for achieving strong results, despite balancing multiple complex demands
    • Knows who to reach out to inside and outside of one s team to get work done
    • Takes action to enhance working relationships needed to achieve seamless workflow
    • Stays current with industry and regulatory trends and emerging risk issues
    • Has good understanding of current market and competitive landscape that the organization operates within
    • Uses information and data effectively to support a position and present a rational case
    • Reporting competency with experience preferred across Microsoft Access and Excel (pivot tables, lookups, SUMIF formulas)
      Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
      
      Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
      
      Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
      
      Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
      
      Bachelor of Science (BS) English Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience5-9 years; Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experienceAbility to build credibility with, collaborate with, and influence line of business executivesAbility to build internal and external networks of information resources within the risk management ecosystemAbility to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levelsAbility to constructively work both independently and in collaborative environments involving all levels of management and employeesAdvanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulatorsDemonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and servicesExcellent analytical and complex problem-solving skillsKnowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk managementStrong project management skillsUnderstanding of BSA/AML and OFAC regulations, regulatory expectations and industry leading practices More than 5 years of relevant work
      
      Primary Location:..... click apply for full job details

Keywords: Santander Holdings USA Inc, Brockton , Third-Party Risk Management Senior Associate, Executive , Middleboro, Massachusetts