Home Outlet Assistant Manager
Company: E.C. Barton & Company
Location: Brockton
Posted on: May 24, 2023
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Job Description:
Overview:Job Title: Assistant Store ManagerDepartment: Home
OutletReports To: Store ManagerGeneral Description Assist in
managing a store engaged in selling discount building materials by
performing the following duties:Essential Job Functions include the
following, other activities may be assigned:Operate as a "Working
Manager." A Working Manager is an individual that gets involved in
the daily activities and performs any job duties necessary to keep
the store operating at maximum efficiency.Assist Store Manager in
effectively training all partners at Barton's Home Outlet location
in order to maximize profitability, control costs, and offer the
best possible customer service.Assist in interviewing and hiring
the best candidates to properly staff the store and help ensure the
continued integrity and excellence of our Barton's Home Improvement
division.Continually exceed high levels of profitability and
customer service while making certain the store is following all
safety regulations, guidelines, and operating
procedures.Responsibilities:Job Duties must perform the following
duties, as designated by the Store Manager, in order to achieve
essential job functions, other duties may be assigned:Plans and
prepares work schedules and assigns employees to specific
duties.Coordinates, participates in, and supervises sales activity
and sales promotion, merchandise display preparation and
advertising, and taking inventories.Responsible for reconciling
cash with sales receipts, keeping operating records, preparing
daily record of transactions for Accounting Department, and
performing work of other partners, as needed.Ensures compliance of
employees with established security, sales, and recordkeeping
procedures and practices.Resolves customer complaints and answers
inquiries.Locks and secures store.Supervisory
ResponsibilitiesAssists in supervision of 3-5 employees in the Home
Outlet Store. Carries out supervisory responsibilities in
accordance with the organization's policies and applicable laws.
Responsibilities may include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.Performance Behaviors To perform
the job successfully, an individual should demonstrate the
following performance behaviors:Problem Solving - Identifies and
resolves problems in a timely manner; Gathers and analyzes
information skillfully; Uses reason even when dealing with
emotional topics.Customer Service - Manages difficult or emotional
customer situations; Responds promptly to customer needs; Solicits
customer feedback to improve service ; Responds to requests for
service and assistance; Meets commitments.Interpersonal Skills -
Focuses on solving conflict, not blaming; Maintains
confidentiality, and Effectively communicates with all
partners.Teamwork - Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views; Gives and
welcomes feedback; Contributes to building a positive team spirit;
Puts success of team above own interests; Able to build morale and
group commitments to goals and objectives; Supports everyone's
efforts to succeed.Delegation - Delegates work assignments; Matches
the responsibility to the person; Gives authority to work
independently; Sets expectations and monitors delegated activities;
Provides recognition for results.Leadership - Exhibits confidence
in self and others; Inspires and motivates others to perform well;
Effectively influences actions and opinions of others; Gives
appropriate recognition to others.Managing People - Takes
responsibility for activities of partners supervised; Makes self
available to staff; Provides regular performance feedback; Develops
partners' skills and encourages growth; Solicits and applies
customer feedback (internal and external); Fosters quality focus in
others; Improves processes, products and services; Continually
works to improve supervisory skills.Qualifications:Education and/or
ExperienceBachelor's degree (B. A.) from four-year college or
university; or one to two years related experience and/or training;
or equivalent combination of education and experience.Language
SkillsAbility to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
organization.Mathematical SkillsAbility to calculate figures and
amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply
concepts of basic algebra and geometry.Reasoning AbilityAbility to
apply common sense understanding to carry out instructions
furnished in written, oral, or diagram form. Ability to deal with
problems involving several concrete variables in standardized
situations.Computer SkillsTo perform this job successfully, an
individual should have knowledge of Inventory software; Order
processing systems; Payroll systems; Spreadsheet software and Word
Processing software.Physical Demands The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.While performing
the duties of this Job, the employee is regularly required to talk
or hear. The employee is frequently required to stand and reach
with hands and arms. The employee is occasionally required to walk;
sit and climb or balance. The employee must occasionally lift
and/or move up to 80 pounds.Work Environment The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually
moderate.#IND123
Keywords: E.C. Barton & Company, Brockton , Home Outlet Assistant Manager, Executive , Brockton, Massachusetts
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