Program Manager (Residential)

Company: BAMSI
Location: Middleboro
Posted on: May 26, 2023

Job Description:

BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is "to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time." BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.
BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction.
We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees' lives. Our comprehensive benefits include:

• 
  
• 
  Generous Time Off Package
  
  
• 
  up to 4 weeks combined vacation, personal and cultural holiday
  
  
• 
  11 paid holidays
  
  
• 
  up to 2 weeks Sick Time
  
  
• 
  Highly Specialized Paid Trainings including opportunity to earn CEUs
  
  
• 
  Health and Dental Insurance
  
  
• 
  Life, Short Term and Long Term Disability Insurance
  
  
• 
  403B plan with discretionary match
  
  
• 
  Wellness Activities
  
  
• 
  Employee Assistance Program
  
  
• 
  Career Development Opportunities
  
  
  *Available benefits are based on position and scheduled hours.
  $2,000 sign on bonus for this position!
  This position is located in Middleboro, MA
  Here at BAMSI, we recognize that our employees are our greatest resource! Are you ready to make a difference? Become a BAMSI believer!
  Program Managers at BAMSI oversee all aspects of their assigned Residential Program for adults with disabilities which includes coordination of care and supports as well as program operations. The dedicated staff members provide support in the areas including, but not limited to personal finance, van transportation, assistance with activities of daily living , and helping individuals achieve their ISP goals! Persons served are also encouraged to become active members of their communities including engaging in employment, volunteer activities as well as social and recreational activities.
  BAMSI is a private, non-profit culturally diverse human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. We at BAMSI believe that those we serve are capable of amazing things and deserve our best. We support them in their journeys and celebrate their accomplishments along the way.
  General Statement of Duties: Oversee all aspects of the program including coordination of care and supports as well as program operations. Perform duties with a team approach; work in collaboration with Nurse Manager, staff, nurses and upper management, as applicable.
  Responsibilities
  Direct Care & Coordination of Services:
  
  
• 
  Ensure the quality of support for individuals served with the emphasis on individual growth, health and safety.
  
  
• 
  Maintain ongoing professional communication with supervisor and all stakeholders.
  
  
• 
  Meet with the Lead Nurse, if applicable, on a weekly basis to discuss program operations and individuals served.
  
  
• 
  Support individuals served in the development of their person-centered ISP and implement plans.
  
  
• 
  Foster and maintain professional partnerships with all stakeholders through pro-active communication.
  
  
• 
  Organize and implement group and individual activities, which serve to expand and normalize the lives of individuals served and foster increased independence through natural supports, social networks, and community membership.
  
  
• 
  Coordinate and collaborate with nursing counterparts on medical aspects of service delivery.
  
  
  Staff Management & Development:
  
  
• 
  Ensure program coverage in accordance with funding source standards, seeking assistance of supervisor as needed. Coordinate staff coverage with the Scheduler utilizing an electronic scheduling system.
  
  
• 
  Act as an advocate and role model for individuals, families, and staff.
  
  
• 
  Interview and hire prospective employees in conjunction with persons served and complete required hiring documentation in a timely manner.
  
  
• 
  Utilize BAMSIs electronic human resource systems for hiring, time management, payroll, and scheduling.
  
  
• 
  Collaborate with individuals served, funders and partnering organizations to hire Personal Care Attendants (PCA) or Personal Support Services (PSS) as appropriate.
  
  
• 
  Provide ongoing supervision, training and professional development of staff. Document in accordance to BAMSI standards.
  
  
• 
  Monitor trainings and ensure staff and nurses compliance with mandated and recommended trainings.
  
  
• 
  Complete orientation documentation and annual evaluations on all assigned program staff in a timely manner.
  
  
• 
  Ensure that program staff adhere to BAMSI policies and procedures.
  
  
  Quality Management:
  
  
• 
  Promptly identify program areas of need and address them, seeking assistance as needed.
  
  
• 
  Oversee vehicle and physical plant maintenance by reporting issues promptly, arranging for needed repairs, ensuring housekeeping, and interacting with the facility department as required.
  
  
• 
  Ensure appropriate use of program petty cash, gas cards, grocery cards and funds belonging to individuals served; follow auditing protocols.
  
  
• 
  Ensure ongoing program compliance with funders standards and participate in internal and external reviews.
  
  
• 
  Ensure highest quality of safety standards and that infection control protocols are followed.
  
  
  Other:
  
  
• 
  Complete all required trainings and certifications.
  
  
• 
  Provide 24 hour on-call, on a rotating basis, to ensure program oversight and access to resources.
  
  
  
  • 
    
  • 
    Bachelors Degree preferred or two years experience in a human service field required.
    
    
  • 
    Must have supervisory experience in a health or human service setting, preferably in a community-based residential program for individuals with disability preferably those with developmental disabilities, traumatic brain injury or acquired brain injury.
    
    
  • 
    Must possess a valid drivers license in state of residence.
    
    
  • 
    Basic computer literacy, including the ability to record data, use electronic time and attendance software and receive and send electronic mail.
    
    
  • 
    Effective critical thinking and communication skills.
    
    
    We at BAMSI appreciate your interest and consideration of roles in our organization.
    BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities.
    EEO is the Law
    http://www1.eeoc.gov/employers/poster.cfm
    Reasonable Accommodations for Applying/Recruitment
    Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs.
    Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI.
    Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call 508-484-7171 or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.
    ID: 2023-6803
    External Company Name: Brockton Area Multi-Services Inc.
    External Company URL: http://www.bamsi.org/
    Schedule: M-F
    EEO: We at BAMSI appreciate your interest and consideration of roles in our organization.
    BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities.
    EEO is the Law http://www1.eeoc.gov/employers/poster.cfm
    Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs.
    Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI.
    Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call 508-484-7171 or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.

Keywords: BAMSI, Brockton , Program Manager (Residential), Executive , Middleboro, Massachusetts