Clinical Care Manager - Brockton
Company: Family Service Association - Fall River
Location: Brockton
Posted on: May 28, 2023
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Job Description:
We are offering a $1,000 Sign on Bonus Family Service
Association is looking for a caring, supportive Clinical Supervisor
for our LTSS Community Partners program! Lead an interdisciplinary
team helping children age 3 through adults age 64 with their long
term care needs in one of our 4 LTSS Community Partners program
sites (New Bedford, Fall River, Brockton, Mashpee).The Clinical
Care Manager (Clinical Supervisor) will enjoy a partial hybrid
remote schedule (Monday-Friday), 8:30 a.m. - 5:30 p.m. work/life
balance with no nights or weekends, robust employee benefits
including: 3-4 weeks' vacation, summer flex work schedules, health
insurance, 403B and much more! Are you looking for a career where
you can make a difference in the lives of children and adults with
long term health care, behavioral health and social determinants of
health needs? The LTSS Community Partners program might be the
perfect fit!About the Program:Clinical Care Manager in our Long
Term Support Service Community Program (LTSS CP). The Clinical Care
Manager (CCM) serves as the supervisor of the LTSS CP Supports Care
Coordination team. The CCM provides regular supervision for Care
Coordinators and Community Support Workers and the delivery of all
LTSS CP Support Interventions.Responsibilities include:Supervise
Care Coordinators and Community Support Workers on a regular (no
less than bi-weekly) basis using in group and individual
settings.Demonstrate knowledge and experience in the delivery of
LTSS Supports and Care Coordination.Ensure Care Coordinators
develop person-centered care plans that reflect the voice and
choice of assigned enrollees within required time frames.Ensure
LTSS CP Supports care plans are endorsed by primary care providers
and shared with all members of the enrollee's care team.Demonstrate
willingness to work with individuals with complex LTSS and BH
needs.Support the engagement of assigned enrollees within specified
timeframes.Promote achievement of Quality Measures for the LTSS CP
Supports.Support the development of Consumer Advisory Boards and
provider networks.Have a willingness and ability to work with ACOs,
MCOs, state agencies, service providers and community
organizations.Willingness and ability to work flexible hours and
across the geographic area served by the program.Provide guidance
to the care coordination team for the development of health and
wellness coaching and current listing of community
resources.Participate in 24 hour on call coverage on a rotating
basis.Triage referrals and provide referral resource with accurate
and timely availability of needed resources.Maintain paperwork
requirements for LTSS CP Supports in compliance with established
timeframes.Assist in the orientation of new employees and the
ongoing professional development of all LTSS CP Supports
employees.Provide assistance to the Director in reporting and
monitoring program performance.Demonstrate and promote respectful,
culturally competent and linguistically responsive delivery of
services.Understand and demonstrate commitment to agency mission,
values and philosophy in performing job responsibilities, including
compliance with all ethical and legal requirements of the
organization.Respond to reasonable expectations of the Director of
Healthcare Transformation and the organization.Experience
Required:Must have a minimum of 1 years experience as a supervisor,
and a minimum of three years of relevant professional
experience.Must have the skills necessary to engage and work with
individuals others from diverse backgrounds.Maintain a
nonjudgmental attitude toward families.Must be willing to work
across the geographic region assigned to the team and demonstrate
willingness to work with the target population.Care Coordination,
Bi-lingual capacity is desired.Preferred Area of Educational
Emphasis:Candidate must have a Master's Degree or a RN with
behavioral health expertise. The following credentials are
preferred: LCSW, LICSW, LMHC, LMFT, LADC 1, Licensed Psychologist,
Licensed Rehabilitation Counselor, or Registered Occupational
Therapist.This is a benefits eligible position including:Medical,
dental insurance, vision, long term disability, 403(b) with
employer contribution, flexible spending account, 15 days paid time
off and twelve paid holidays.About us:Family Service Association is
a comprehensive private, non-profit social service agency dedicated
to the development and implementation of services designed to
provide strength and support to individuals and families throughout
southeastern Massachusetts. Headquartered in Fall River, Family
Service Association strives to increase the capacity of individuals
and families to cope with the stresses of family life and
interpersonal relationships in a positive, productive and
health-improving manner. This agency is a leading provider of
professional social services in the South Coast region of
Massachusetts, with a 130-year tradition of high
quality.FtHQ6Sxpi2
Keywords: Family Service Association - Fall River, Brockton , Clinical Care Manager - Brockton, Executive , Brockton, Massachusetts
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