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Clinical Leader, REQ# 13328, FT, Days

Company: Steward Health Care System
Location: Haverhill
Posted on: October 17, 2019

Job Description:

Function:--Recognized leadership and education position.-- Emphasis on the provision and supervision of direct patient care through overseeing the care and services provided by professional and ancillary staff.-- Plays a key role in the development and maintenance of education of the unit staff in the Med/Surg/Telemtry Unit and ICU.Commitment:Commits to recognize and respect cultural diversity for all customers (internal and external) in accordance with the Holy Family Hospital mission and vision statementsCustomer ServiceFollows appropriate lines of communication to effectively resolve difficult patient/family/physician/staff situations.Responds promptly and courteously to customer (Internal & external)/patient requests.Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages.Respects patient/customer privacy and confidentiality.Accepts responsibility and accountability for own actions with appropriate follow through. Fulfills commitments.Consistently presents a positive attitude in working with internal and external customers.Demonstrates service excellence skills to support high level patient satisfaction as defined by department manager.Organization ResponsibilitiesResponds appropriately and immediately in emergency situations.Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.Ensures compliance with regulations to maintain accreditation, licensure and certification.Completed all Hospital and Department Specific Mandatory requirements in the prior calendar year.Demonstrates knowledge and follows JCAHO Patient Safety Goals. Supports department specific patient safety and quality initiatives as defined by department manager.Understands and adheres to Holy Family Hospital's compliance standards and policies as they appear in Steward Health Care's Corporate Compliance Program, Code of Conduct and Business Ethics; sponsors and implements initiatives to achieve the System's compliance goals.Behavioral CompetenciesFosters interdisciplinary, collaborative relationships within the department and the organization.Works cooperatively and collaboratively building a positive team spirit.Makes timely and appropriate decisions in the face of conflicting demands and interestsIs open, honest and trustworthy; able to acknowledge making a mistake.Understands own weaknesses & limitations and works to improve upon them.Readily adapts to change and welcomes new approaches when circumstances demand it.Utilizes the departmental process to find the most appropriate solution to challenges.Exhibits respectful awareness of others' feelings and demonstrates willingness to help others.Supports patient care needs in adhering to attendance policies with regards to tardiness, absences, and vacation scheduling. Presents a positive reflection on the hospital and its Core Values. (i.e., dress code, name badge, parking, and other rules of work).Clinical Practice and Patient Care Delivery ManagementCollaborates with healthcare team, including but not limited to Case Management to ensure optimal disposition plans for all patients.Monitors and adjusts staffing based upon patient census and acuity.Manages the flow of patients to and from the department maintaining a focus on patient needs and efficiency.Supports and helps implement evidenced-based practice that remains current regarding standards of care established by the profession, regulatory & accreditation bodies and hospital policy and procedures.Facilitates multidisciplinary care to ensure the best possible outcome for patients.Delegates responsibilities to unit staff to ensure positive achievable patient outcomes.Human, Fiscal, and Other Resources ManagementAssists in the creation and maintenance of daily unit staff scheduling.Assists in maintaining payroll records for unit staff.Assists with planning, implementation, and follow through of personnel corrective and education action as necessary.Provides peer review input for annual job performance evaluations.TeamworkFosters interdisciplinary, collaborative relationships within unit, department, and hospital wide.Ensures that patient care is coordinated with all members of the health care teamParticipates in interdisciplinary committees within the hospital that focus on patient care issues.Assumes accountability for translating the hospital, departmental, and unit strategic plan to staff, ensuring support of the plan, and helps modify the plan in response to changing internal and external factors.Talent Development/Coaching/Education- A leader who has a genuine commitment to foster the growth and development of others.Provides coaching and education (or facilitates) to staff so that they can meet/exceed performance expectationsAssists in the active development and maintenance of education of the unit staff from orientation through annual competencies.Active partnership with nurse educator to establish unit based specialty education, competencies, and certification.Actively develops talent, encouraging and facilitating employees' participation in unit, departmental, and hospital wide activities that provide opportunity for growth and development.Performance Improvement & SafetyParticipates on departmental performance improvement and patient/employee safety programs and projects.Participates on task forces, PI teams, committees, etc.Identifies patient and employee safety risks and makes recommendations to reduce.Holds self and staff accountable for patient and employee safety standards, polices, procedures and practicesQualifications:Graduate of an accredited school of nursing.-- Current nursing registration in Massachusetts, BSN-(preferred/matriculating, BCLS and ACLS--certification and demonstrated clinical competence in the specialty area of nursing practice preferred.Physical Requirements:Exerts negligible up to 10 pounds of force constantly to move objects; at least 20 pounds of force frequently. Ability to move heavy patients with assistance will be required. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Occasionally stoops (bending the body downward and forward by bending the spine at the waist), and kneels (bending the legs at the knee to come to rest on knee or knees).

Keywords: Steward Health Care System, Brockton , Clinical Leader, REQ# 13328, FT, Days, Healthcare , Haverhill, Massachusetts

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