CONFERENCE SERVICES ATTENDANT (FULL TIME)

Company: ESFM
Location: Cambridge
Posted on: February 16, 2026

Job Description:

Job Description Job Description We are hiring immediately for a full time CONFERENCE SERVICES ATTENDANT position. Location: AstraZeneca - 290 Binney Street, Cambridge, Massachusetts 02142. Note: online applications accepted only. Schedule: Full time; Monday through Friday, 7:30 am to 4:00 pm or 8:00 am to 4:30 pm. More details upon interview. Requirement: Prior customer service experience is preferred. Logistical & Administrative Support: Serve as the primary support for the Meetings & Events Manager by handling advanced planning, budget tracking, and the execution of high-priority projects. End-to-End Event Coordination: Manage the full lifecycle of diverse events—from R&D team meetings and town halls to large-scale holiday gatherings—including the development of timelines, run-of-show documents, and floor plans. Vendor & Stakeholder Liaison: Act as the central point of contact for internal teams (AV, Catering, IT) and external vendors, overseeing contract negotiations and ensuring high-quality service delivery. On-Site Operational Oversight: Lead all on-site activities, including setup, registration, and breakdown, while providing proactive, real-time problem-solving to ensure seamless execution. Qualified Industry Professional: Requires a Bachelor’s degree and 3 years of experience, ideally within a corporate or biotech environment, with a proven ability to manage multiple projects simultaneously in a fast-paced setting Perks: $350 per month Commuting Stipend Pay Range: $29.00 per hour to $42.00 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1501092 . The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time. Essential Duties and Responsibilities: Moves and places tables, chairs, and supply linens for each event in the conference center. Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.). Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.). Refreshes rooms between meetings. Provides prompt and detailed service as scheduled by management or by request. Maintains consistent phone and email communication with clients, guests, team members, and support departments. Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms. Communicates with co-workers and service partners to ensure updated information is shared. Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges. Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service. Assists with basic audio visual equipment, as needed. Maintains inventory of all supplies and notifies supervisors when additional supplies are needed. Performs other duties as assigned. Qualifications: Previous customer service or houseman/porter experience preferred. Ability to lift up to 50 pounds. Working knowledge of Microsoft Office products. Excellent written and verbal communication skills. Excellent organizational and time management skills. Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass -usa.com/wp- content/uploads/2023/08/2023_WageTransparency_ESFM.pdf About Compass Group: Achieving leadership in the foodservice and facility management industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While it is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants. Candidates’ employment is subject to a background check. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. ESFM

Keywords: ESFM, Brockton , CONFERENCE SERVICES ATTENDANT (FULL TIME), Hospitality & Tourism , Cambridge, Massachusetts