Public Safety Dispatcher

Company: Town of Ashland
Location: Ashland
Posted on: February 16, 2026

Job Description:

Job Description Job Description Job Description The Ashland Police Department is currently accepting applications for the position of FT public safety telecommunications officers. We are seeking individuals who are highly motivated and possess strong communication and interpersonal skills, maintain attention to detail, and demonstrate a positive attitude while adapting and reacting to sudden changes in a fast-paced public safety environment. The Town of Ashland and the Ashland Police Department is an Equal Opportunity Employer and does not discriminate because of age, race, color, religion, sexual preference, national origin or disability, and encourages minorities and women to apply. Schedule: 8-hour shifts, rotating 4 shifts on followed by 2 days off Minimum Requirements Must have a High School Diploma and/or GED Must be able to work any of the designated 8-hour shifts for a 24/7 operation, including holidays and weekends Two or more years of experience as a public safety dispatcher, E911 and APCO Certifications is preferred, but not necessary Must have excellent vision and hearing accuracy Must possess excellent typing and related computer skills Ability to prioritize and perform multiple tasks simultaneously Ability to acquire and maintain job-related certifications and training requirements Successfully pass a complete criminal background investigation/check Additional Qualifications Prior public safety dispatching experience is preferred, but not necessary. Candidates must have the highest integrity, excellent written and oral communication skills, and the ability to solve problems in high stress situations. Responsibilities include, but are not limited to: Receiving, processing, and dispatching emergency and non-emergency calls for service (police, fire, and EMS) Operating and maintaining proficient use of all communications equipment Handling stressful situations and working well under pressure for an extended period of time Greeting the public Salary & Compensation Salary Range: $26.35 - $30.27 / hour Holiday pay Sick and personal time Up to 240 hours of vacation time Ability to earn comp time Privately Paid Detail Opportunities, paying between $67 - $101 / hour Benefits Full benefits package including available health and dental insurance Available FSA SMART Plan - Deferred Compensation VOYA - 457 Plan Available Life Insurance Employee Discounts Wellness Programs Hiring Process Interview with hiring committee Conditional Offer of Employment Pass a pre-employment medical screening Pass a pre-employment psychological evaluation Pass a pre-employment background investigati on Anticipated start date: 1/1/2026

Keywords: Town of Ashland, Brockton , Public Safety Dispatcher, Hospitality & Tourism , Ashland, Massachusetts