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Director of Logistics and Operations

Company: TridentCare
Location: Brockton
Posted on: September 17, 2020

Job Description:

• Execute plans and procedures to Meet Developed Key Performance Indicators (KPI’s).

• Develop & lead the Phlebotomy Leadership team , •

• Develop a positive work environment and drive employee engagement to improve performance and reduce employee turnover.

• Manage assigned projects within specific objectives and assign responsibility

• Continuously monitor the productivity of the Phlebotomy team to ensure the level of activity (test/requisition count) justify the headcount being used to service the customers and market. It will be the Director of Phlebotomy's responsibility to adjust the staffing levels, start times and work hours to ensure we provide a consistent level of service in the most cost effective manner.

• Monitor the utilization of all company assets (Phones, Equipment, Laptops, etc.) and when needed request the addition of assets for the Field Operations Team in an effort to improve efficiency/redundancy.

• Maintain a strong working relationship with the other functions within their area to ensure the level of service to the customer is consistent.

• Ensure compliance and safety procedures are adhered to and all employees are held accountable for their actions.

• Ensure the company performance planning process is properly executed. This includes the preparation of performance reviews for all Managers and any other employees under their responsibility.


• Experienced Management of large, decentralized teams (preferred)

• Strong leadership, organizational and communication skills

• Strong people development skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

• General financial acumen is required. Candidate must be familiar with profit and loss statements as well as other financial metrics used in measuring the health of the business.

• Must have strong analytical and problem solving skills.

• Candidate must be a self-starter, with strong time management skills and the ability to multitask and priority workloads.

• Candidate must have practical experience in preparing and successfully completing regulatory inspections.


• LSS or other process improvement certification preferred.


o The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, sit and reach with hands and arms.

• Occasionally required to lift and/or move up to 50 pounds.


• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to risk of radiation. The noise level in the work environment is usually moderate.


• Other duties as assigned by superior and senior management.

• Knowledge of area geography and travel routes.

• Must be organized, have the ability to communicate effectively and work in stressful situations.

• Must maintain confidentiality with company information and understand what situations are applicable to share company information.

• Must be able to create, review and analyze spreadsheets, and PowerPoint documents.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: TridentCare, Brockton , Director of Logistics and Operations, Other , Brockton, Massachusetts

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