Production Coordinator

Company: Kelly Services
Location: Raynham
Posted on: April 9, 2021

Job Description:

Production CoordinatorRaynham,MA1 year W2 contractDescription:--As our Coordinator, you are responsible for Export customer and project support for our Company Affiliates through compliant and efficient processes while meeting specific end country requirements. You will collaborate and partner with international affiliates and operating companies as well as the key business partners across Company: Plan, Source, Make and Deliver. Within the Deliver function, you will demonstrate strong regional and global partnership with Worldwide Transportation, Trade Compliance, Distribution, Franchise Integration, and the Regional Transportation Organization.Key Responsibilities:--- Conduct Export Order Management functions (processing sales orders, customer inquiries, new account set up requests, dispute management and satisfying special affiliate requirements/requests), in accordance with defined processes, policies, quality controls, service quality guidelines and legal compliance activities.--- Lead communication cross-functionally (with data and facts) to investigate, research and resolve all process exceptions promptly and accurately.--- Lead projects including system implementation/testing, recalls, product code consolidation, acquisition and divesture activities.--- Serve as a change agent and advises management of changing needs of customer base and leads process improvements to accommodate customer requirements.--- Responsible for providing troubleshooting and solutions to Coordinator team as it relates to system capabilities, processes, and affiliate management.--- Ensure adherence to key performance indicators, policies/procedures, customer service level agreements and the compliance of transactions processed for accurate reporting.--- May be directed to work non-standard hours due to Global affiliate business needs.--- Build and maintains quick reference guides, work instructions and standard operating procedures in a document management system when applicable.--- Conduct training of new Employees.--- Communicate in all directions to keep associates, peers, and Management informed of project status, process changes, and opportunities.Qualifications:--- Minimum Bachelor's degree required--- Minimum four (4) years of relevant work experience required--- Proven customer-centric mindset, with Customer Service functional experience required--- Import/Export Logistics experience preferred--- Project Management experience, training or certification preferred--- Medical Device or Pharmaceutical industry experience is helpful--- Requires strong knowledge of MS Office Suite (Word, Excel, Outlook)--- Master Data Management (MDM) or SAP preferred--- Experience with TruVault is helpful--- Data visualization or advanced analytics, such as Power BI, Access, or Tableau is helpful--- Global mindset, with ability to work with individuals from different cultures and backgrounds--- Requires up to 10% domestic travelWhy Kelly--?Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, we're here every step of the way to find your dream engineering job.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Brockton , Production Coordinator, Other , Raynham, Massachusetts