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Housing Specialist

Company: Massachusetts court system
Location: brockton
Posted on: May 3, 2021

Job Description:


Bilingual Speaking Candidates are encouraged to apply

All candidates must be able to travel between court sites Brockton and Canton.

This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.


The Trial Court is committed to:

* fair and impartial administration of justice; * protection of constitutional and statutory rights and liberties; * equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; * efficient, effective, and accountable resolution of disputes; * prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.


The Housing Court's mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch.




The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. The position title above the entry level performs more varied and complex work. Employees are hired at the entry level and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy.


This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level consistent with this job description and Trial Court policies.

Housing Specialist I - This is the entry level position title within this series. Employees at the level are expected to perform the full range of entry level duties and to train for the next higher level.

Housing Specialist II - This is the second level position title within this series. Employees at this second level are expected to handle more complicated cases which require more knowledge of court procedures and to exercise more independent judgment.


Housing Specialist I Duties:

Mediates cases between litigants as to disputes of fact;

Formulates agreements between litigants and makes recommendations to the court;

Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards;

Monitors receiverships appointed by the court to ensure all housing standards are followed and monies are accounted;

Assists in arranging financing where repairs are necessary but funds are unavailable;

Provides procedural advice as to tenant's and landlord's rights and court procedures;

Prepares probation records for criminal offenders and criminal contempt cases;

Recommends sanctions for criminal cases;

Accesses, navigates, and recalls court records and data from the MassCourts case management system; and

Performs related duties as required.

Housing Specialist II Additional Duties:

Mediates difficult or complicated cases involving multiple complaints and serious allegations;

Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars;

Works with state, federal, and nonprofit organizations on housing issues; and

Performs all of the duties of the lower level as required.


These are the minimum requirements necessary to apply for the position of Housing Specialist:

Housing Specialist I Requirements:

Bachelor's degree in a related field, or an equivalent combination of education and experience;

General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems;

Ability and experience using personal computers, including word processing software such as MS Word; experience with spreadsheet software such as MS Excel is preferred;

General knowledge of modern office practices and procedures;

Ability to deal effectively with landlords and tenants in situations that are tense;

Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and

Ability to travel within the Commonwealth.

Housing Specialist II Additional Requirements:

A minimum of four years of experience as a Housing Specialist I;

Demonstrated ability to navigate and recall court records and data from the MassCourts case management system;

Completion of Housing Court alternative dispute resolution training program;

Substantial training and knowledge of the work of a municipal code inspector; and

Demonstrated ability to mediate complex cases.



Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page.

If you are not viewing this online, go to the Trial Court Jobs page at and search for this job.

PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position.


Keywords: Massachusetts court system, Brockton , Housing Specialist, Other , brockton, Massachusetts

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