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LTSS Care Coordinator

Company: The MENTOR Network
Location: Brockton
Posted on: May 3, 2021

Job Description:

Massachusetts MENTOR, a partner of The MENTOR Network, provides quality, community-based services to youth and adults. Through our programs we offer a wide range of individualized therapeutic programs; Therapeutic Foster Care and Behavioral Health Services, to serve youth with social, emotional, and behavioral challenges as well as their families.

  • . MA MENTOR Adult Services seeking a Long Term Services and Supports (LTSS) Care Coordinator (CC) to provide care planning, coordination and advocacy for MassHealth Members with complex healthcare needs who are enrolled in an Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan who live in Southeastern MA and on Cape Cod. The Care Coordinator collaborates with the respective Community Partner team and clinical staff of each Enrollee's ACO/MCO's plan to minimize duplicative efforts, promote integrated care, ensure quality and continuity of care.

The Care Coordinator organizes and coordinates resources and services in response to the Enrollee's LTSS and Social Determinants of Health needs across multiple settings. This role drives outreach and engagement, social needs assessment, LTSS care planning and care coordination, support of care transitions, health and wellness coaching, as well as community and social services connections in partnership with Enrollees and their designated care teams.

Qualifications:

  • Demonstrated knowledge of clinical and Long Term Services and Supports resources, values, principles, and techniques.
  • Demonstrated experience with case management and creating care plans Computer Skills- strong knowledge of Microsoft Office.
  • Problem solving skills- demonstrated experience in evaluating all aspects of a problem or opportunity and make or facilitate appropriate and timely decisions.
  • Ability to work collaboratively- within an organization and with leaders of external organizations.
  • Effective communication skills- ability to facilitate, exceptional customer service; organizational skills.
  • High degree of social facility in obtaining cooperation and support from a broad range of people.
  • Bilingual (Haitian Creole and Portuguese

Education-

  • Bachelor's in Human Services or a related field
  • Driving is a requirement for this position using a personal vehicle.

We have meaningful work for you - come join our team - Apply Today!

The MENTOR Network is a national network of local health and human services providers offering an array of quality, community-based services. At The MENTOR Network, our core values-Integrity, Respect, Inclusion & Growth-and the behaviors that define them, guide how we interact with each other and how we approach our work. As an organization of people serving people in 37 states, you'll have opportunities from coast to coast.

Equal Opportunity Employer, including disability/vets

Keywords: The MENTOR Network, Brockton , LTSS Care Coordinator, Other , Brockton, Massachusetts

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