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Technician, Service Process Development

Company: J&J Family of Companies
Location: Raynham
Posted on: May 3, 2021

Job Description:

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, is currently seeking a Technician, Service Process Development!DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit part of the DePuy Synthes Service Care Team you will performs support functions and activities related to the development of new processes, review and update of current process including current and emerging technologies with in the service organization, process cost evaluation, quality issues, and process mapping and review.As a Technician, Service Process Development you will work under the guidance and in support of Senior and Staff Service Engineers.Responsibilities Work with our DePuy Service Care team during product development to ensure delivery of process and procedurs that yields a cost efficient service operation. Assit in developing troubleshooting guides, training instructions, manuals, and other required documentation to support the service and repair of equipment. Assist in driving quality and process improvements by effectively utilizing Process Excellence tools to improve operations and resolve complex process issues. Supporting hardware and software design changes Change Order and other required documentation throughout the product lifecycle. Process mapping, analysis, review and identification of areas to be improved. Co-ordinate activities with internal & external customers. Setting meetings, reporting on action itesm, and following up with stakeholders to which have input into the required process and procedures. Qualifications Vocational, Certificate, Technical or Associates or similar technical degree is required Vocational, Certificate, Technical or Associates or similar technical degree in the area of mechanical, electrical or biomedical engineering is preferred A minimum of 6 experience that includes experience applying basic technical principles to a broad range of assignments is required Experience writing formal technical process and procedures is required Ability to plan, conduct, record and serve as project administrator under the guidance of senior members of the Depuy Synthes Service Care team is required Ability to be based in Palm Beach Gardens, FL or Raynham, MA is required Ability to support up to 20% travel domestically is required Understanding of new product introduction and capital equipment is preferred At least 3 years of experience working within a regulated industry is preferred Experience in service, R&D, manufacturing or quality is preferred Experience in the medical device industry is preferred Experience solving technical manufacturing issues is preferredJohnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Primary LocationUnited States-Florida-Palm Beach Gardens-4500 Riverside DriveOther LocationsNorth America-United States-Massachusetts-RaynhamOrganizationDePuy Synthes Sales, Inc. (6032)Job FunctionEngineeringRequisition ID2105923205W

Keywords: J&J Family of Companies, Brockton , Technician, Service Process Development, Other , Raynham, Massachusetts

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