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Account Representative

Company: Alera Group
Location: Brockton
Posted on: January 12, 2022

Job Description:

Cafeteria Plan Advisors is looking for an Account Representative to join their Employee Benefits team. This position--------s primary responsibility is to provide account management including the administration of pre-tax plans work closely with clients to obtain all necessary information, prepare employee materials, process enrollments and terminations, and attend meetings as needed. This role also requires providing customer service to clients and participants. Cafeteria Plan Advisors, located in Braintree, MA, is a third-party administration company that services and supports Section 125 Cafeteria Plan pre-tax programs offered by employers, such as Flexible Spending Accounts, Dependent Care, Transit, Parking, Health Reimbursement Arrangements and Premium Only plans. Responsibilities

Manage implementation of pre-tax plan offerings for municipal and corporate clients including posting and reconciliation of FSA contributions for each clientEnsure implementation deadlines are metCreate custom materials for client and/or employee meetings and attend open enrollment benefit fair meetings as requiredWork with the operations/administration group to ensure the system is set up/configured and process the appropriate enrollments for each annual plan year Process new hire/terminations throughout the plan year via the system software working with the client hr/payroll contacts to ensure accurate payroll deductions are takenRespond to all client and participant telephone and email inquiries promptly and provide guidance on pretax program rules/regulationsWork with the claims group to ensure participant claims are processed accurately and timelyConsistently meet both internal and external deadlinesOther duties as assigned Qualifications
Bachelor--------s degree or equivalent work experience1-3 years of related experience, including familiarity with employee benefits administration (FSA, HRA, health, dental etc.)Previous experience with in a payroll or bookkeeping department is a plusWorking knowledge of Microsoft Windows applications, including MS Office. Proficient in excel preferredExcellent verbal and written communication skillsHighly organized and efficient, with extreme attention to detailExcellent critical thinking, judgment, and prioritization skills Superior customer service and relationship management skillsHigh level of integrity and emotional intelligenceWork independently and as part of a team. Equal Opportunity Employment We--------re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you--------re a California resident, please read the California Consumer Privacy Act prior to applying. #pandoIQPlease email to submit your resumePandoLogic. Keywords: Customer Service Representative, Location: Brockton, MA - 02302

Keywords: Alera Group, Brockton , Account Representative, Other , Brockton, Massachusetts

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