Senior Data & Analytics Specialist
Posted on: May 7, 2022
Waters Service organization is a 1,300-strong team of people
focused on customer success globally. Our goal is to continue to
contribute to top line growth while effectively delivering the
services that are critical to our customers.
Based in Milford, Massachusetts, the Senior Data & Analytics
Specialist will play a key role enabling data driven decisions at
the across the organization through the insights generated from
disparate systems such as our CRM and ERP. This person will have
the opportunity help frame the narrative behind the numbers
impacting Waters' global service business through fact-based story
Further, this specialist will be a stakeholder in the process of
improving the data management strategy for the services
Assemble Waters Global Services data into formats such as
dashboards, scorecards, written reports, and presentations as
determined appropriate through communication with stakeholders.
Interpret service data using trend and correlation analysis,
provide context for findings, highlight confounding variables, and
provide insight into exceptions. Generate and distribute reports on
a routine basis to internal stakeholders including but not limited
to senior management, service managers, support personnel, and
global support/training centers. Identify opportunities for
improvement that deliver tangible benefits and/or monetary value.
Keep abreast of developments in the data analysis industry, act as
a thought leader by engaging colleagues in active dialogue
regarding industry trends and recommendations and implement best
BS/BSc in business, analytics or related field. MBA preferred. 5+
years of experience working with data from disparate sources,
identifying trends, and providing insightful recommendations.
Familiarity with project management principles. Proficiency
extracting and reporting from SAP Analysis for Office and
Salesforce Service Lightning is beneficial, as is proficiency in
Excel and PowerBI.
Waters Corporation (NYSE: WAT), the world's leading specialty
measurement company, has pioneered chromatography, mass
spectrometry and thermal analysis innovations serving the life,
materials, and food sciences for more than 60 years. With more than
7,000 employees worldwide, Waters operates directly in 35
countries, including 15 manufacturing facilities, with products
available in more than 100 countries. Our team focuses on creating
business advantages for laboratory-dependent organizations to
enable significant advancement in healthcare delivery,
environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of
their careers. Our global team is driven by purpose. We strive to
be better, learn and improve every day in everything we do. We're
the problem solvers and innovators that aren't afraid to take risks
to transform the world of human health and well-being. We're all in
it together delivering benefit as one to provide the insights
needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at
Waters Corporation. It is our responsibility to actively implement
programs and practices to drive inclusive behavior and increase
diversity across the organization. We are united by diversity and
thrive on it for the benefit of our employees, our products, our
customers and our community. Waters is proud to be an equal
opportunity workplace and is an affirmative action employer. We are
committed to equal employment opportunity regardless of race,
color, religion, sex, national origin, sexual orientation, age,
marital status, disability, gender identity or protected Veteran
Analytics; PowerBI; CRM
Keywords: Waters, Brockton , Senior Data & Analytics Specialist, Other , Norton, Massachusetts
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