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FM Approvals Business Process Specialist

Company: FM Global
Location: Wrentham
Posted on: January 27, 2023

Job Description:

More information about this job: Overview: FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience. The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace. Responsibilities: Exciting opportunity to build your career with FM Approvals. The Business Process Specialist will work within a team to process documents and contracts in accordance with established policies and procedures. Responsible for distributing the documents accurately and timely to customers and sending the documents to the Technical Information Center for filing. Process Revision Requests through the Approvals CRM system, along with preparing and maintaining Service Contracts to ensure adequate funding is available for processing. Responsible for updating customer information changes into various systems. Researches and validates addresses using procedures put in place to maintain and improve data integrity. Documents issues encountered during processing and participates in finding effective and innovative solutions to business needs. Provides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requested. May be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test results. To learn more about approved products, Click here for complimentary access to the Approval Guide. This is an office based role with a hybrid schedule. Qualifications: Education: Bachelor's degree highly preferred Five years of transaction processing experience and a minimum of two years of training and documentation experiencerequired, related experience in areas such as document processing, data entry/data processing, and/or transaction processing is ideal. Skills/Knowledge: - Proficiency in Microsoft Office Products - Data entry/data processing and/or transaction processing - Information Mapping or similar documentation skills - High level of technical aptitude - Strong analytical/problem-solving and troubleshooting abilities - Excellent communication skills, oral and written - Technical writing experience helpful - Intermediate word processing skills - Knowledge of billing processes - Ability to multi-task and prioritize - Excellent interpersonal and organizational skills The salary range for this position is $58,000 to $83,400 USD. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. Please note that all FM Approval visitors, including external candidates interviewing for open positions will be required to be vaccinated and should be prepared to provide proof of vaccination. LI-TA1

Keywords: FM Global, Brockton , FM Approvals Business Process Specialist, Other , Wrentham, Massachusetts

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