BrocktonRecruiter Since 2001
the smart solution for Brockton jobs

Accounts Receivable Associate In , Massachusetts Careers At Office

Company: Mason Company Incorporated
Location: Brockton
Posted on: June 10, 2019

Job Description:

Accounts Receivable AssociateJob Locations US-MA-BrocktonRequisition ID 2019-2784Position Type Full TimeShift Type First ShiftCategory Accounting/FinanceOverviewThe AR Service Center Associate will assist customers over the phone by pulling invoice copies PODs, researching payments, processing payments, and answering other billing related inquiries. The AR Associate will support colleagues and managers with inquiries on payments and other account details. The Account Receivable Associate will triage questions and issues of a more complex nature to Account Receivable Representatives. This role requires daily utilization of Account Receivable Support Center materials.ResponsibilitiesEssential Responsibilities* Pleasantly handles a high volume of incomingcallsfrom customers to answer inquiries and questions, handle complaints, troubleshoot problems and provide information relating to Accounts Receivable subject matter* Researches and resolves basic account information billing issues* Responds to billing, payment, and account inquiries from customers, colleagues, and managers via email* Resolves issues by clarifying the customerrsquo;s complaint/concern, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution* Enters invoices into specific assigned customersrsquo; web portals* Escalates inquiries/requests of a more complex nature to subject matter experts such as the Accounts Receivable Representative or Supervisor* Processes simple adjustments* Performs additional duties, to include project-related work, as assignedKnowledge, Skills and Abilities* Prior experience working within Accounts Receivable, call center or customer service environment strongly preferred.* Strong phone and verbal communication skills along with active listening* Must demonstrate strong attention to detail, excellent organizational skills, and solid written and verbal communication skills.* Requires the ability to exercise judgment in prioritizing work, responding to customer needs, and in determining when an inquiry requires higher-level involvement* Displays solid research skills, with the ability to efficiently and effectively locate relevant information among various sources.* Works well within a team environment, partnering with other members to meet customer needs* Displays solid technology skills; has the ability to easily learn and maneuver around core systems applications* Requires the ability to maintain confidential informationQualificationsEducationAssociate's degree or equivalent experience required.Minimum QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands/fingers for data entry and filing. The employee must be able to lift up to 20 pounds.

Keywords: Mason Company Incorporated, Brockton , Accounts Receivable Associate In , Massachusetts Careers At Office, Other , Brockton, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Airline Reservationist
Description: Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers Answer customers inquiries regarding (more...)
Company: Mommy Jobs Online
Location: Peabody
Posted on: 06/19/2019

Injection Molding Process Tech
Description: Job SummaryThe Process Technician II works independently to set up, process and place into production all Injection Molding jobs, as assigned. They are responsible for maintaining the continuity of production, (more...)
Company: Nordson EFD
Location: East Providence
Posted on: 06/19/2019

Inbound Customer Care Rep
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product questions, promote
Company: Mommy Jobs Online
Location: Peabody
Posted on: 06/19/2019


Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Plymouth
Posted on: 06/19/2019

Scheduling Interviews - Work From Home!
Description: We are seeking upbeat and motivated individuals to join our award winning team. This is a solid company that offers top notch training
Company: Professional Home Career Advantage
Location: Peabody
Posted on: 06/19/2019

Are You Ready For A New Career Path
Description: Nationwide Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: Living Healthy
Location: Plymouth
Posted on: 06/19/2019

Inbound Customer Care Rep
Description: Inbound Customer Care Rep We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product
Company: mommy jobs on line
Location: Peabody
Posted on: 06/19/2019

Product Demonstrator
Description: Part Time Event Specialist ACO br br Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the (more...)
Company: Advantage Solutions
Location: East Providence
Posted on: 06/19/2019

Medical Transcriptionist
Description: Location of position: United States: Nationwide position At Home or Company: At Home Part-time or full-time: Full Time Employee Type: Independent Contractor Type of Transcription: Hospital
Company: Mommy Jobs Online
Location: East Providence
Posted on: 06/19/2019

At Home Reps
Description: Prestigious 5 year old technology company that is partnered with Toshiba is now seeking Representatives and Developers to start
Company: WGN
Location: Peabody
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Brockton RSS job feeds