Retail Sales Associate
Company: New Balance
Location: Wrentham
Posted on: May 6, 2022
Job Description:
Who We Are:Since 1906, New Balance has empowered people through
sport and craftsmanship to create positive change in communities
around the world. We innovate fearlessly, guided by our core values
and driven by the belief that conventions were meant to be
challenged. We foster a culture in which every associate feels
welcomed and respected, where leaders and creatives are inspired to
shape the world of tomorrow by taking bold action today. At New
Balance, We Got Now.Retail Sale Associates ensure our retail stores
operate smoothly and provide exemplary customer service. Educated
with expert product knowledge, they utilize proper selling
techniques to assist customers throughout every step of the
transaction process, always positively representing the New Balance
brand.MAJOR ACCOUNTABILITIES
- Provide customer service using proper selling techniques,
product knowledge, and the GUEST service model:
- Greet and make customer contact
- Understand the customer's needs
- Educate the customer on product features and benefits
- Solve any customer problems/answer any questions
- Transact the sale through suggestive selling, multiple selling,
and effective closing
- Correctly measure and fit customers with appropriate NB
product
- Inform customers about any promotions we have running
- Keep the floor always looking its best neat, organized, and
well stocked
- Make sure items are labeled and price marked properly
- Protect our products by greeting customers, attaching/detaching
security tags, monitoring floor merchandise, reporting shrinkage
and security violations, etc.
- Follow safety regulations, including proper lifting procedures
and timely reporting of all accidents and near missesREQUIREMENTS
FOR SUCCESS
- Must be 18 years of age or older.
- Should be a people person!
- Past retail experience preferred, but not necessary
- Strong customer service and verbal communication skills
- Demonstrated ability to flourish in a team environment
- Familiarity with cash register functions
- Ability to quickly perform basic math
- Willingness to work a flexible schedule that may include
weekends and holidays
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs.
occasionally; kneel or squat frequently; move boxes of product up
to 50 lbs (with assistance if necessary); stand for extended
periods of time; climb ladders occasionally; climb and descend
stairs frequently (depending on location)Our Benefits:Our products
are only as good as the people we hire, so we make sure to hire the
best and treat them accordingly. New Balance offers a comprehensive
traditional benefits package including three options for medical
insurance as well as dental, vision, life insurance and 401K. We
also proudly offer a slate of more nontraditional perks
opportunities like online learning and development courses, tuition
reimbursement, $100 monthly student loan support and various
mentorship programs that encourage our associates to grow
personally as they develop professionally. Youll also enjoy a
yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12
holidays and generous parental leave, because work-life balance is
more than just a buzzword its part of our culture.Flexible Work
Schedule:New Balance is committed to creating a culture that allows
our associates to do their best work. Ourcorporatework-from-home
policy does not mandate an arbitrary number of days in-office.
Instead, weve designed a flexible hybrid model that empowers
individual teams by letting the type of work dictate where it will
most effectively be performed. We are capitalizing on this unique
opportunity to evolve how we work based on efficiency,
productivity, and the well-being of our associates.Equal
Opportunity Employer:New Balance provides equal opportunities for
all current and prospective associates and takes affirmative action
to ensure that employment, training, compensation, transfer,
promotion and other terms, conditions and privileges of employment
are provided without regard to race, color, religion, national
origin, sex, sexual orientation, gender identity, age, handicap,
genetic information and/or status as an Armed Forces service medal
veteran, recently separated veteran, qualified disabled veteran or
other protected veteran.
Keywords: New Balance, Brockton , Retail Sales Associate, Sales , Wrentham, Massachusetts
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