Program Manager, Sales Communication Enablement - Flex/Remote
Posted on: May 7, 2022
This is an essential position reporting to the Director, Global
Learning Enablement. This role will be accountable for
establishing, driving and managing the sales communication strategy
for the Waters sales and commercial organization.
This role will identify and drive "best in class" solutions to
deliver content that will drive sales person behavior through the
buyer's journey and provide guidance to Waters distributors in
their sales interactions. The ideal candidate will have a strong
background in sales, marketing and sales enablement with experience
in developing communication content and systems for -1,500 global
sales and commercial employees.
This position will partner/coordinate with local resources across
the global regions.
Owns, develops and optimizes a centralized sales communication
management system that delivers relevant content to support
specific sales roles at key inflection points in the buyer's
Collaborates closely with sales, commercial operations, marketing,
distributors, product marketing to develop and curate content. Work
with content owners to configure their content for optimal
usability by sales.
Maintains the alignment of resources and activities critical to the
curation of content within a strong governance framework in
compliance with Waters document policies.
Drives the operational efficiency of the system through continual
user and functional enhancements, user training and feedback,
success metrics, ongoing analysis and the introduction of new
requirements as necessary.
Maintain content integrity through continual audits, content
retirement and process enhancements.
Provide training for all content publishers and system users.
Develop and communicate utilization reports for leadership.
BA/BS in Marketing, Business
-- Commercial: Global commercial/sales, sales enablement
-- Commercial: demonstrated use of using data to inform
-- Technology: Strong working knowledge of salesforce CRM
-- Technology: 10+ years' experience with knowledge management
-- Technology: 10+ years' experience with communication enablement
-- Creative focus, design thinking
-- Training facilitation
-- Project Management
-- Change Management
Waters Corporation (NYSE: WAT), the world's leading specialty
measurement company, has pioneered chromatography, mass
spectrometry and thermal analysis innovations serving the life,
materials, and food sciences for more than 60 years. With more than
7,000 employees worldwide, Waters operates directly in 35
countries, including 15 manufacturing facilities, with products
available in more than 100 countries. Our team focuses on creating
business advantages for laboratory-dependent organizations to
enable significant advancement in healthcare delivery,
environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of
their careers. Our global team is driven by purpose. We strive to
be better, learn and improve every day in everything we do. We're
the problem solvers and innovators that aren't afraid to take risks
to transform the world of human health and well-being. We're all in
it together delivering benefit as one to provide the insights
needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at
Waters Corporation. It is our responsibility to actively implement
programs and practices to drive inclusive behavior and increase
diversity across the organization. We are united by diversity and
thrive on it for the benefit of our employees, our products, our
customers and our community. Waters is proud to be an equal
opportunity workplace and is an affirmative action employer. We are
committed to equal employment opportunity regardless of race,
color, religion, sex, national origin, sexual orientation, age,
marital status, disability, gender identity or protected Veteran
Keywords: Waters, Brockton , Program Manager, Sales Communication Enablement - Flex/Remote, Sales , Norton, Massachusetts
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