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Inside Sales Representative - eSales (Entry Level - Hybrid)

Company: Sager Electronics
Location: Middleboro
Posted on: September 24, 2022

Job Description:

Sager Electronics, a wholly owned subsidiary of TTI Inc., a Berkshire Hathaway Inc. company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide. Grounded in 130 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager Electronics operates a national network of field sales representatives and strategically located service centers across North America. To learn more about Sager, visit We have a great opportunity for a highly motivated professional to fill the eSales Inside Sales position in Middleboro, MA. This is an entry level position and is eligible to work a hybrid work schedule once trained. How you will spend your time:

  • Assisting existing or potential web customers with questions related to website processes, account set-up, pricing, delivery, order status information, quotes, and return authorizations.
  • Identifying common web customer experience issues and elevating to appropriate parties to enhance our website functionality and efficiency.
  • Understanding the interaction between our marketing and purchasing roles in supporting customer sales towards order fulfillment, customer service and product profitability growth.
  • Understanding our distribution center schedule, capabilities and functions to support customer orders for excellent service and satisfaction.
  • Working with sales and management personnel to identify and develop services and growth strategies to support new and/or existing sales opportunities.
  • Meeting and/or exceeds mutually agreed upon sales goals and objectives.
  • Working closely with field sales and sales support to provide customers with timely and accurate response to requests for technical, pricing, delivery, and order status information.
  • Coordinating relationships with supplier representatives and customer purchasing contacts as needed. We're excited if you have:
    • A Bachelor's degree preferred, but not required.
    • Ability to work efficiently with computer programs.
    • Strong verbal and written communication skills.
    • The ability to constructively address and diffuse customer issues in a timely manner.
    • Strong analytical skills to interpret data from a wide variety of sources.
    • Some electronic distribution experience would be helpful, but not required. Sager Electronics offers an attractive benefits package for full time employment including:
      • Medical Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Optional Short-term Disability
      • Long-term Disability
      • Paid Time Off
      • Paid Holidays
      • Tuition Reimbursement
      • Company Matched 401(k)
      • Hybrid Work Schedule (Once initial training is complete) Sager Electronics is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans' status, genetic information, or any other characteristic protected by law.

        PI

Keywords: Sager Electronics, Brockton , Inside Sales Representative - eSales (Entry Level - Hybrid), Sales , Middleboro, Massachusetts

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