Account Manager

Company: emd serono
Location: Burlington
Posted on: January 3, 2026

Job Description:

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. Thats why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: The Account Manager for the North America Process Solutions Team is responsible for selling complex technical products and services to a Global Strategic Account and additional biotech, healthcare and diagnostics organizations in Research Triangle Park, NC and surrounding area. The position is remote, with expectation of consistent travel within the assigned territory up to 50%, including occasional overnight stays to drive customer engagement. Occasional domestic/international travel may be required on an as-needed basis for training or business meetings. The Account Manager will understand the technical specifications and benefits of the products they are selling and be able to communicate their value to potential customers effectively. They will identify, engage, and develop relationships within existing and potential customers to position and sell our products and services. The ideal candidate will be familiar with biopharma/biotech process and have either sales experience or prior engagement with suppliers in this industry. The candidate will bring a consultative approach to understand customer needs and present appropriate solutions. Location: Field sales located and traveling to accounts in NC. Key Responsibilities: • Identify and develop new business opportunities by prospecting and networking • Develop territory strategy and plan for execution • Organize product presentations and demonstrations and explain technical details to customers, in collaboration with subject matter experts • Collaborate with technology managers and other business partners to stay updated on product details • Enable technical support and solutions to clients during the sales process • Develop and deliver sales presentations and proposals, both internally and externally • Manage business opportunities, negotiate pricing and close sales deals • Build and maintain long-term relationships with clients and provide post-sale support as needed. • Achieve sales targets and contribute to sales forecasting Who You Are Minimum Qualifications: • Bachelor’s degree in bioprocessing sciences, chemical or biochemical engineering, biology, chemistry, Biotechnology, Microbiology, Genetics Biomedical, Neuroscience, or similar discipline. • 3 years of experience in the biotech or biopharma industry or in sales supporting the biotech or biopharma industry Preferred: qualifications: • Familiarity with purification, filtration, single use, separation sciences and raw material technologies for biotech applications across upstream and downstream processing. • Direct Sales experience or direct interaction with suppliers/vendors • Self-motivated and assertive; takes initiative and works independently • Builds and maintains strong relationships; builds credibility and trust Pay Range for this position: $66,900-$118,300 The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

Keywords: emd serono, Brockton , Account Manager, Sales , Burlington, Massachusetts