Self-Directed Service Coordinator

Company: Pathways Of The River Valley
Location: Claremont
Posted on: February 6, 2026

Job Description:

Job Description Job Description Overview PathWays has been serving individuals with developmental disabilities and their families in Sullivan and Lower Grafton counties of NH for over 50 years. Our Self-Directed Service Coordinators work in partnership with individuals, and those who support them, in designing, implementing, and monitoring supports and services that promote individual choice and decision-making authority. This position requires a dynamic individual with the ability to work collaboratively within an individual’s team, has excellent time management skills, and a passion for supporting individuals to pursue their best lives. Duties - Carry a caseload of 25-30 individuals. - Establish and maintain a fluid schedule of quarterly visits and monthly contacts with individuals and families. - Facilitate person-centered annual planning meetings to support individuals in a manner that promotes individual choice and maintains a focus on individuals’ strengths, interests and motivations. - Complete and track all regulatory compliance requirements such as creation of annual service plans, monthly documentation, and quality assurance tracking across several systems. - Work in partnership with individuals and their families to develop individual budgets and to monitor the implementation of those budgets through routine reviews of financial statements. - Provide support to address quality or areas of concern expressed by individuals or their families through cooperation with other team members in a responsive and dynamic manner. - Have a comprehensive understanding of the needs and circumstances of the individuals and families you serve. - Build and maintain an understanding of the Developmental Disability and Children’s In Home Support Medicaid waivers. Requirements - Bachelor’s degree in human service or related field is highly preferred. - 2-3 years of case management or similar experience required. Additional years of relevant experience may be substituted for degree. Previous experience with developmental disabilities is preferred. - Valid driver’s license, proof of personal automobile liability insurance coverage, and access to a reliable vehicle for required regional travel. Mileage reimbursement is available for travel required for the role. - All applicants must complete a comprehensive background check that includes a criminal background check, MVR, BAAS, DCYF, and OIG check. - Maintain a positive, professional attitude within the Agency and in the community, supporting the Agency’s mission statement as well as all policies and procedures. - Demonstrate commitment and provide support in a manner that promotes individual choice and decision-making, to the extent that each individual and their support network are willing and feel capable. - Candidates must provide at least two professional references. - Proficiency with documentation and MS Office (Word, Outlook, Excel) as well as the ability/willingness to learn new programs. Benefits - Hiring Bonus - Comprehensive benefits including health, dental, vision, company-paid life and disability insurance, and a 403(B) retirement plan - Generous paid time off - Paid holidays - Mileage reimbursement - Optional hybrid-remote work Pay: $21.00 - $23.00 per hour Work Location: Claremont, NH Schedule: Mon-Fri, 8:30am - 5pm. Partial hybrid-remote work optional. If you are ready to make a lasting impact and help individuals with developmental disabilities live their best lives, we want to hear from you! We will train the right person, so if you have the passion, we encourage you to apply. We are an EEO employer and welcome people of diverse backgrounds and experience. Compensation details: 21-23 Hourly Wage PIc9b3fe36edf3-25405-39440338

Keywords: Pathways Of The River Valley, Brockton , Self-Directed Service Coordinator, Social Services , Claremont, Massachusetts